April 28, 2011
To whom it may concern:
This letter is to recommend Mr. Ralph Severson as an online business consultant. Mr. Severson spear-headed the development of the website for CARE-PETS ANIMAL HOSPITAL. He and the team he picked to develop our project were friendly and professional. They were open to suggestions and full of helpful suggestions themselves. Their creative ideas make our site tasteful, educational, and unique. Under Mr. Severson's supervision, deadlines were met and problems addresses in a timely manner. The site launched on time and the team remains available to answer questions and to solve problems. One of Mr. Severson's prime directives was to keep our site in the forefront on search engines.
Joan V. Evinger, D.V.M., President / CEO
Care-Pets Animal Hospital
April 21, 2010
A colleague in the Louisville-Metro area recommended that I call Ralph Severson to get his expertise in designing a web-site catering to promoting sells of graphic surgical videos. I must admit that I had great reservation, because we had tried to do this with other companies claiming they could design and create a working web-site.
After my first meeting with Ralph I was highly impressed! I was extremely confident after our initial meeting that he shared in my vision of creating a unique web-site that would cater to medical professionals.
What was extremely impressive is that I was able to reach Ralph any time of day or even on the weekends. He guided me every step of the way. I could not have accomplished this without Ralph’s, positive “can do” attitude. He is always upbeat and extremely organized. He always took the initiative to be one step ahead of me.
Upon completion of the project, I remember Ralph calling me and telling me to view and approve the web-design. Words can not describe how relieved I was to see the intelligence, work ethic and communication skills that were demonstrated. He designed everything well above my expectations.
Ralph stays in contact well beyond completion of the project to ensure that everything is functioning properly. Words can not express my gratitude for Ralph Severson.
I wish him well on his future endeavors. If you have any questions please feel free to contact me at 502-767-2934.
Jessica H. Hughes
Administrator, Sharp WoundCare
Manager, Louisville Surgical Society
September 18, 2009
"THIS NEVER HAPPENS. Ever. The world has quit spinning on its axis. The sun didn’t rise in the east. My dogs are behaving.
Brian just got back from Germany where, in the course of some meetings, our German owners acknowledged that the US website is better organized and offers an easier method to shop than the German site. They said we are probably a year ahead of them.
Thank you gentlemen."
Paul Halloran, Marketing Manager
June 15, 2009
"I can't tell you how grateful I am to you guys. I started my advanced web project about six months ago and can't tell you what a hassle it was to find a good, honest, straight forward company to serve my needs. Then, after making a simple phone call, my project was completed in just 2 business days! If only I had contacted you before all of this! Lesson learned. If anyone out there is looking for some help--whether with website design or advanced programming for your database--look no further!
Timothy Renfrow, CEO
December 3, 2008
You guys are a joy to work with. I don't have to go through a lot of the crap that I have to go through with some other clients of mine. I know you guys aren't perfect, so I'm sure there's something that you can do better. It’s just that I really can't think of anything that I would say you should do differently."
Freelance Graphic Artist
December 3, 2008
"It was a good experience working with Ralph and Taylor. In fact, even because of your interest in my opinion, I believe that you guys are running a professional organization that cares about its clients/associates/subcontractors. The tools that you use such as Basecamp are helpful in assuring the timely completion of projects. I think that you guys do a great job and I wish you luck in the future.
Please do not hesitate to contact me if I can further assist."
C. Troy Popplewell
December 2, 2008
"Ralph, the new website looks good and thank you for the last round of changes. I am getting some good compliments and appreciate your work. I greatly value our relationship and do hope to have a long term relationship with you. Again, thank you for a good job well done!"
November 25, 2008
"Hello, I am Dr. Neal Sharpe, General Surgeon and Founder of Sharp WoundCare Incorporated, a non-profit company located in Louisville Kentucky that is dedicated to treatment, education and research.
I would like to take this opportunity to first and foremost thank Ralph Severson and Taylor Trusty and express my great appreciation for a stellar job on creating a user friendly web-site.
This could not have been accomplished without their dedication to customer service and having the desire and anticipation to foresee what I had in mind.
Ralph, Taylor and their team deserve a great round of applause for exceeding my expectations.
No words can fully describe how pleased and proud I am of the Sharp WoundCare web-site. I will be sure to recommend them to colleagues and business owners.
Dr. Neal Sharpe
November 17, 2008
"You were a life saver and a pleasure to work with. You were very professional and pleasant in dealing with our customer. We look forward to working with you again soon."
November 11, 2008
"I think the new site is AWESOME! I have been getting positive feedback already! It is everything I hoped for and more. I cannot wait to launch it Saturday night."
Gip Gibson, Executive Director
Ten Kids, Inc.
Feburary 05, 2008
"April, 2007 we approached Ralph Severson and Taylor Trusty to create and host a complex retail website allowing multiple captures for web based, onsite and remote site sales, as well as to maintain a detailed database of customer information. The website has functioned tremendously since it has been up and running in July, and we believe it has made a tremendous difference in the penetration of new customer markets for our company. I highly recommend them for your Internet based endeavor."
January 23, 2007
"Ralph, I just wanted to say thank you to you and Taylor for all of your help with my company’s website. I am so glad that I made the move to have you hosted it on your servers along with our e-mail. But having you guys design the new look of it and give us more control so we can manipulate the content has been incredible. Having everything under one roof makes it all so streamlined and efficient that I almost can’t believe it can be this easy. Not to mention the ability to contact you with any problem is a huge relief. With our last hosting company it was so time consuming to try and contact anyone for support. We usually had to submit a ticket online and then wait for someone to get back to us and then work through several different people to get even the most minor problems fixed. That was just for hosting and e-mail support. To get my web page updated or working correctly, if something went wrong, I had to contact either one of my own people and pull them from a client site or hire outside of the company to get things done.
Thank you for everything. I look forward to working with you guys for a very long time. Not to mention I will recommend you guys to everyone. Like I said, I can’t believe it can all be this easy."
Tom Tillberg, President / CEO
Octagon Information Services, Inc.
November 23, 2007
"I just wanted to say that I am very excited about the new No Rules Networking website. Working with Ralph and Taylor has really helped craft a dream of a community site that is a ONE STOP SHOP about Networking to a reality! The challenges that I put in front of them with the Job and Resume part of the site, have been met with excitement and intelligent solutions. I am really glad that they have worked with me on this to bring the Louisville area together through networking in a way that truly is a community."
John "Z" Zeydel
No Rules Networking / Countrywide Home Loans, Inc.
September 23, 2007
"Ralph I am speechless—our new website is great! Bless you! Again, thank you Ralph from the bottom of my heart for putting this together-- I love it! I am excited about the possibilities here and thrilled to work with you and WILL tell all my friends! You guys are awesome!"
The Spectrum Institute
April 21, 2007
"Thanks for everything that you have done to help me, I appreciate it!"
Los Indios Mex Mex Restaurant
December 4, 2006
"I am the CEO of BSM CONSTRUCTION INC. I have been a customer of Ralph's for at least two years and I am very well satisfied with their service. I have just sent in a check to renew my subscription for another year of hosting."
Robert Bass, CEO
BSM Construction, Inc.
November 17, 2006
"I appreciate your professional approach - you always called and update me; you were on-time and did a wonderful job. "
June 13, 2005
"Ralph, you guys did it again! Great job!!! I'm soo glad I hung on to your business card when I left Flow Robotics a couple of years ago. You designed an awesome web site for us then and now for VIS a dynamic "web-based" program that meets our needs better than we even imagined. It's so cool how our sales reps in the field can log-in form any PC with internet access to work with our customers. I've gotten rave reviews form everyone. Thanks for making me look good! ;-)"
Visual Image Solutions, Inc.
May 31, 2004
"I was paying $99 month for a web store that limited me to 100 products and very little control over it. Now I pay $49 month for an eCommerce solution with your company with NO LIMITATIONS on the number of products I'm allowed and have total control over appearance and function. And I just love the capability to create coupons and to sale and accept gift certificates. Way cool."
Courtyard of Shops
January 21, 2004
"When our current hosting company... well, their service sucked and let's leave it at that. You pulled a rabbit out of the hat! Thank you for that. We're up and running. All our order and contact forms now work! And I personally like the log reports. We can now see how many visitors reach our site each month."
USA Dryer Corporation
July 7, 2003
"Man, I'm soo glad you twisted my arm (haha) into buying web marketing for my site. The traffic took time to build up, but you were right -- I'm getting all kind of traffic! All I wanted was an online catalog. I never would have thought of fulfilling orders off online sales. And I could'nt believe how easy it was for you to get me a merchant account to accept major credit cards and set it up. Those tips you gave me for marketing my business, the ones I've tried, work! Thanks Ralph. Lunch is on me next time."
Scott Ferguson, President
Wood Butchers, Inc.
April 5, 2003
"Ralph, I've sold my business. The new owner has no desire to maintain the website. I just want to say THANK YOU! for being there for me these past 7 years whenever I've had a technical issue, price change updates, or whatever. Wether it be internet, software or hardware related things - you were always quick to respond, knowledgeable (or at least was able to research to find answers or knew someone in your network who did), and fair in price. Don't hesitate to contact me if ever you need a formal letter of recommendation. "
The Rental Mart
September 24, 2002
"We originally contacted Ralph Severson to design and host a web site for Builders EZ-Options, a software program that we wanted to create for, and sell to homebuilders. Once we met with Ralph and saw his expertise in the computer industry, we hired him to develop our program. As you can imagine, designing and implementing a complete computer program from the ground up was a very time consuming task. The creative and professional manor in which Ralph and his team completed our project was outstanding. We have a first class computer program up and running thanks to the hard work of Ralph and his team. We are very pleased with the final product for both the web site and the Builders E-Z Options program. I will definitely use Ralph for any future computer or web based projects that comes along."
Mike Danzinger, President
July 25, 2002
"When we set out to have our web site designed, it was our first experience with putting our company out on the web. When we met with Ralph and shared our thoughts and goals, he was able to take our wishes that were expressed to him in laymen's terms and create a web site that we are extremely proud of. We have had many compliments on the content and layout of our site, and have had customers tell us that they found us through our web site. I would strongly recommend Blackstone Media to anyone who is considering the design and implementation of a web site. "
Gregg McGrew, President
Five Star Development, Inc.
April 14, 2002
"A letter to John Johnson, President of Positive ID's
Ralph, I received this today...
My initial impressions of your Web site:
It has an overall appearance of being professionally done. It has good color and features that gets the attention of the reader. The buttons (Home, Samples, Products, etc.) at the top are easy to read and understand (and they all worked). Linking from one page to another and back to home worked. The samples were very easy to view and understand. I especially liked the In The News with the “Courier Journal" - Monday, August 13, 2001 article. It leads the reader to respect the company and products. I was pleasantly surprised to see a “Specials” Area. When I clicked on it, it worked and was populated with information. The “Client Comments” scrolling is a nice touch to quietly deliver your message. After looking through the web site I had to hold myself back from ordering… just kidding. On the phone you mentioned that the Web site was being developed. I expected a half baked / under construction page with one or two other pages. The web site looks very professional and complete. You should consider it quality and under constant improvement.
Tom O'Bryan, Sr. VP
Home of the Innocents
...thanks Ralph! "
John Johnson, President
February 27, 2002
"I just checked out your Morgan Fairchild's site, and I'm very impressed by it. You did a great job. I had the pleasure of meeting Morgan at last years FanSource: Fan Appreciation Weekend in Pasadena, California. Her presence completely dominates the room, and I was totally stunned by her beauty, and kindness. Film and television simply do not do this lady justice. Thanks for putting together such a wonderful tribute to her."
Frank Holmes, Administrator/Fan
June 27 , 2001
"I want to thank you for the wonderful job you did on our corporate Web site. I have consulted with several website design/marketing companies in the process of getting our site up and running. The customer service and quality of work you provide far exceeds any of the other companies I have dealt with. I greatly appreciate you meeting with me and explaining the process in an easy to understand format. I highly recommend your design/marketing and Web hosting services to any business interested in creating or marketing a quality Web site."
Frank Kukla, Manager
Eagle Financial Services, Inc.
March 27 , 2001
"YOU are doing a MOST excellent job. I want to kick you a $100 bonus, Okay? I'd like to pay you cash rather than put it on a credit card, can you stop by? Call first to make sure we're home.I am really impressed with your good service. Oh, and the business cards you designed for us are BEAUTIFUL!"
Kristi Nawman, Wood Carver
November 2 , 2000
"This says it all... "
Jim & Terry Auxier
March 6, 2000
"Ralph, at the risk of repeating myself, I am impressed with the job you are going for us on our site. I really like the new logo that you came up with."
Used Golf Clubs
January 27, 2000
"I contracted with Ralph Severson to create and market the Web site Mall Court. He delivered his service in a professional and timely manner. I expect to continue to use his expertise and services in the future, and highly recommend him as a competent and honest businessman."
Kristi Nawman, Wood Carver